Shipping & Returns
We ship worldwide with DHL Express - Free shipping on all orders above £200
Please use the delivery times below as estimates and start from the date of shipping.
UK - £6.50 - 1 to 3 working days
Europe - £18 - 2-5 working days
USA - £18 - 2-5 working days
Rest of the World - £25 - 2 to 7 working days
You will be sent a tracking number once your order has been dispatched.
Deliveries outside of the UK can incur additional customs duties or value added tax - Hai is not responsible for covering these costs.
Orders can not be cancelled after they have been shipped.
Returns are accepted within 14 days of delivery. Please email us at firstname.lastname@example.org to request a return.
Your item must be unused and in the same condition that you received it including any labels or tags. Please note that original shipping charges are non-refundable.
Sale items can not be returned.