Shipping Cost
Delivery Time
1–2 Working Days
EU Zone 1 — Belgium, Germany, The Netherlands 
1–3 Working Days
EU Zone 2 —Austria, Denmark, France, Ireland, Italy, Luxembourg, Poland, Portugal, Spain, Sweden
2–3 Working Days
EU Zone 3 — Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Norway, Slovenia, Switzerland
2–3 Working Days
2–4 Working Days
3–6 Working Days
Rest of the World
4–6 Working Days

You will be sent a tracking number once your order has been dispatched.

Deliveries within the UK and the EU will be free of customs duties and value added tax.

We ship worldwide with DHL Express - Free shipping on all orders above £250 Please use the delivery times below as estimates and start from the date of shipping.

Shipments outside of the UK & EU can incur additional customs duties or value added tax - Hai is not responsible for covering these costs.


Returns are accepted within 14 days of delivery. Please email us at to request a return.Your item must be unused and in the same condition that you received it including any labels or tags. Please note that original shipping charges are non-refundable. Sale items can not be returned.