Shipping Cost
Delivery Time
1–2 Working Days
EU Zone 1 — Belgium, Germany, The Netherlands 
1–3 Working Days
EU Zone 2 —Austria, Denmark, France, Ireland, Italy, Luxembourg, Poland, Portugal, Spain, Sweden
2–3 Working Days
EU Zone 3 — Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Norway, Slovenia, Switzerland
2–3 Working Days
2–4 Working Days
3–6 Working Days
Rest of the World
4–6 Working Days

You will be sent a tracking number once your order has been dispatched.

Deliveries within the UK and the EU will be free of customs duties and value added tax.

We ship worldwide - Free shipping on all orders above £250 Please use the delivery times below as estimates and start from the date of shipping.

Shipments outside of the UK & EU can incur additional customs duties or value added tax - Hai is not responsible for covering these costs.


Returns are accepted within 14 days of delivery. Please email us at to request a return.Your item must be unused and in the same condition that you received it including any labels or tags. Please note that original shipping charges are non-refundable. Sale items can not be returned.