Shipping

We ship worldwide - Free shipping on all orders above £250. Please use the delivery times below as estimates and start from the date of shipping.

Country
Shipping Cost
Delivery Time
UK
£6.50
DHL Express - 1-2 Working Days
EU Zone 1 - Belgium, Germany, The Netherlands
£8.50
Post NL / DHL / DPD - 1-3 Working Days
EU Zone 2 - Austria, Denmark, France, Ireland, Italy, Luxembourg, Poland, Portugal, Spain, Sweden
£15
DPD - 2-3 Working Days
EU Zone 3 - Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Norway, Slovenia, Switzerland
£25
DPD - 2-3 Working Days
USA
£25
DHL Express - 2-4 Working Days
ASIA
£25
DHL Express - 3-6 Working Days
Rest of the World
£30
DHL Express - 4-6 Working Days

You will be sent a tracking number once your order has been dispatched.

Deliveries within the UK and the EU will be free of customs duties and value added tax.

We ship worldwide - Free shipping on all orders above £250 Please use the delivery times below as estimates and start from the date of shipping.

Shipments outside of the UK & EU can incur additional customs duties or value added tax - Hai is not responsible for covering these costs.

Returns

Returns are accepted within 14 days of delivery. Please email us at hi@homeofhai.com to request a return.Your item must be unused and in the same condition that you received it including any labels or tags. Please note that original shipping charges are non-refundable. Sale items can not be returned.

Cancellation Policy

Cancelling an order is only possible during the initial processing stages. Once the preparation phase begins, cancellation is no longer possible.